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You will continue to receive new bonus free play offers and invitations based on your prior play with us. As of March 21, , we have stopped expiring any unused Comp Dollar balance. For events that have been postponed , the original tickets will automatically be valid for the new date. You must contact Ticketmaster directly. Hotel guests will be contacted directly to accommodate their current bookings and needs, wherever possible. An email will be sent to notify you when these previously expired Free Play Rewards have been reinstated. The expiration of Comp Dollars will not begin again until 60 days after reopening. Updated schedule for Hard Rock Live :. We will accept new hotel reservations for arrival on May 15, and beyond. Updated schedule for The Comedy Club :.

New casino in fort lauderdale 2020 a primary focus on the health and safety of guests, team members and the public, the Seminole Tribe of Florida and Seminole Gaming have voluntarily decided to temporarily close all Seminole and Hard Rock Casinos throughout Florida.

These offers will begin to be issued once our temporary closure concludes. Temporary Closure. Your Seminole Wild Card will remain active and your tier status will be the same as it was prior to the temporary closing when we reopen.

All gaming, hotel, restaurant, spa and nightclub operations are suspended until further notice. All hotel reservations during the closure period will be cancelled automatically.

All March promotions have been canceled. If you cannot attend the new date, the same refund process for canceled shows noted above should be followed. Qualified guests will be notified of the new dates and times. When are you reopening? What happens to the entries I had for upcoming promotions? Future hotel reservations for new casino in fort lauderdale 2020 May 15, and beyond will remain valid.

If the tickets were purchased online, this will be done automatically by Ticketmaster. Refunds are available at the original point of purchase. Planned gift giveaways will be rescheduled based on the continued availability of each specific gift. Any entries earned for upcoming promotions will be transferred to new promotions when new casino in fort lauderdale 2020 reopen, and guests will be notified of their entry balances.

What if my slot machine cash out voucher expires while the casino is temporarily closed? This web page will provide notice to our valued guests via our websites, email and social media.

As of now, we do not have a firm date of when we will reopen. The Seminole Tribe of Florida and Seminole Gaming are very grateful to all our loyal guests and dedicated team members.

Ticketmaster will not automatically process a refund for a postponed show. I purchased concert tickets.

I have reservations. How do I find out the status of concerts and shows? In these times of uncertainty, we wanted to take the time to address the most common questions that have arisen since our closure:.

Any slot machine cash out voucher that expired between March 20, and the date we reopen will be extended for an additional 90 days from the more info of opening. We look forward to welcoming everyone back soon.

We do not store credit card information, therefore, we do not have the full credit card number to process the refund. If tickets were purchased new casino in fort lauderdale 2020 cash at the Box Office on property, you would receive a cash refund upon return of the tickets. For tickets purchased on property, follow the same process as noted above.

Can I still play games online? What happens to the gift giveaways that were planned? No entries will be lost. Seminole Gaming management will closely monitor the situation. Will my remaining Comp Dollars expire? If the tickets were purchased at the Box Office on property, you need to return the tickets back to the ticket office for refunds. We will reopen as soon as it is appropriate and safe to do so.